Technical support
We are here to support you. Please find your region below with contact details for your market.
Go to Support materialEurope, Middle East, India & Africa
General technical support
Tel: +46 31 721 80 20
Email: support.fertility@vitrolife.com
Technical support Time-Lapse
24 hour hotline +45 7023 05 00 or +44 1926 95 53 21 for urgent assistance
Primo Vision support: support.primovision@vitrolife.com
EmbryoScope support: support.embryoscope@vitrolife.com
Technical support Genomics
Email: support.genomics@vitrolife.com
Technical support Lab QC systems
Tel: +45 7023 0500
Email: support.de@vitrolife.com
Technical Support Laser systems
Tel: +49 871 430657 288
Email: support.de@vitrolife.com
VitroTemp Calibration
See list of appointed service partners we recommend.
Americas
General technical support
Tel: +1 866 848 7687 #3
Email: support.us.fertility@vitrolife.com
Technical support time-lapse
24 hour hotline +1 888-879-9092 for urgent assistance
Primo Vision support: support.primovision@vitrolife.com
EmbryoScope support: support.embryoscope@vitrolife.com
Technical support Genomics
Email: support.genomics@vitrolife.com
Technical support lasers
North America Customers:
Please contact info@nextgenlifelabs.com
or call +1 215-672-4838.
South America Customers:
Tel: +49(0)8765-939 900
Fax: +49(0)8765-939 9070
Email: support.de@vitrolife.com
Lab QC systems
Tel: +49(0)8765-939 900
Fax: +49(0)8765-939 9070
Email: support.de@vitrolife.com
VitroTemp Calibration
See list of appointed service partners we recommend.
Japan & Pacific
Technical Support Centre
Tel:＋81 3-6459-4538
Email: support.japan@vitrolife.com
VitroTemp Calibration
See list of appointed service partners we recommend.
Asia
Technical support all products
Tel/Fax: +86 10 6403 6613
Email: support.asia@vitrolife.com
VitroTemp Calibration
See list of appointed service partners we recommend.
